- customer service
Good value and plenty of room for everything
I used this suitcase for a short trip to Ireland. With hindsight, I could probably have bought the medium sized case, as it was much larger than I had envisaged, but it meant that packing was no problem and I could include everything I needed. I thought the case didn't seem very sturdy, but it stood up to the rigours of the flight ok, so it is obviously stronger than it feels. The wheels worked very well and even though it was very heavy once packed, I was able to manoeuvre it easily through the airport with no problems. Very happy with my purchase.
Needs to be full to maximize sturdiness.
Large case good wheels and lightweight for ease of use, however due to size it does lose shape and sturdiness if not full.
Great suitcase which does exactly what it's supposed to do. I would recommend it to anyone.
An effortless journey half way around the world..
Good solid case
Very sturdy. Easy to move, with the mini wheels. Excellent price.
I could not be happier with my purchase and the service from packed direct. Ordered at a busy time during the holidays and delivery was prompt just as stated. The parcel came in good condition and both suitcases were good quality in original packaging and labels. So delighted!
Got what i wanted perfect service.
I wanted a suitcase just that little wider than normal and it is just perfect. Thank you.
Haven't recieved it
Poor customer service, stated that they would send another case but so far nothing has been received. Having to log a claim via paypal.
BRILL WAS GOOD QUALITY GREAT PRICE
Hi Nick, Thank you so much for your kind words, we're delighted to hear you have enjoyed your products. We look forward to seeing you again in future. Thank you Josh Packed Direct
well made and solid
Well made and solid suitace, helped me move house twice, can hold a LOT of weight and items.