1. OVERVIEW

This website is operated by USB International Limited, trading as Packed Direct. Throughout the site, the terms “we”, “us” and “our” refer to USB International Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

2. COMPANY INFORMATION

Packed Direct is a trading name of: USB International Limited Registered Office: Unit 5, Russel House Hornsby Way, Southfields Business Park, Basildon, England, SS15 6TF. Company Registration Number: 04036237 VAT Number: GB610954258

3. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

4. ACCURACY OF PRICING AND BILLING

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. SHIPPING AND DELIVERY

Our shipping policy is governed by the specific Shipping Policy found on our website. We aim to fulfill all orders within the estimated timeframes provided at checkout; however, delivery times are estimates and not guaranteed. USB International Limited is not responsible for delays caused by third-party couriers.

6. RETURNS AND REFUNDS

Your rights to return goods are protected under the UK Consumer Rights Act 2015 and the Consumer Contracts Regulations.

• You have the right to cancel your order within 14 days of receipt without giving a reason.

• We offer an extended 90-day return policy for your peace of mind, provided items are returned in their original condition and packaging.

• Full details can be found in our Refund Policy.

7. INTELLECTUAL PROPERTY

The content on this site, including but not limited to text, graphics, logos, and images, is the property of USB International Limited or our content suppliers (including brands such as Aerolite, Aqua Spirit, and Hoppa) and is protected by international copyright laws.

8. LIMITATION OF LIABILITY

USB International Limited shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind related to your use of this site or any products purchased through the site, except as required by UK law.

9. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

10. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: Email: support@packeddirect.com Phone: 0208 051 3042 Address: Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon, Essex, SS15 6TF