- customer service
Good value and plenty of room for everything
I used this suitcase for a short trip to Ireland. With hindsight, I could probably have bought the medium sized case, as it was much larger than I had envisaged, but it meant that packing was no problem and I could include everything I needed. I thought the case didn't seem very sturdy, but it stood up to the rigours of the flight ok, so it is obviously stronger than it feels. The wheels worked very well and even though it was very heavy once packed, I was able to manoeuvre it easily through the airport with no problems. Very happy with my purchase.
Needs to be full to maximize sturdiness.
Large case good wheels and lightweight for ease of use, however due to size it does lose shape and sturdiness if not full.
Bought 3 for a long haul journey. One of the 3 fell off the luggage trolley at the airport and the outer shell was completely shattered. Cost more to wrap the case on both the outward & inbound flight and then advised I would have to pay delivery cost to return. I don't want to use the other now in case I have similar problems. Such a shame as they look great and they are a great size, but ultimately useless as a suitcase
Great suitcase which does exactly what it's supposed to do. I would recommend it to anyone.
the case never arived orderd the 1 day had a email to say despatched for following day nothing emaild them and said it was lost in transit and refund me,needless to say i wont be using them again or family and freinds and hope you people dont.
An effortless journey half way around the world..
Good solid case
Very sturdy. Easy to move, with the mini wheels. Excellent price.
I could not be happier with my purchase and the service from packed direct. Ordered at a busy time during the holidays and delivery was prompt just as stated. The parcel came in good condition and both suitcases were good quality in original packaging and labels. So delighted!
My new suitcase
I'm not going away until Friday so I'll let you know. It looks really good and it wasn't expensive.
Got what i wanted perfect service.
I wanted a suitcase just that little wider than normal and it is just perfect. Thank you.