Kingfisher 2 Person Wooden & Cast Iron Metal Garden Patio Bench Chair Furniture
RETURNS
You have the right to return your order within 90 days of its arrival.
The products can easily be returned. If you simply change your mind, the return shipping costs are your responsibility and must be paid to the shipping party. However, if the return is due to a defect or a picking error, we will arrange the collection, making it free for you.
In case of the defective or wrong product please send us an email at support@packedidrect.com, or call us at +44 208 051 3000, we will arrange a free collection for you. Note: Only products in unused condition in their original state can be returned. We reserve the right to refuse a return if there are traces of use.
UK SHIPPING
| Delivery Options | Usual Delivery Times** | Cost | Requirements |
| Standard Free Delivery | 2-3 Business Days (Monday-Friday) | Free | Applicable To The UK Mainland |
| Next Day Delivery | Next Day (8am - 6pm) (Monday-Friday) | £2.99 - £4.99 | Applicable For The UK Mainland (Order Cut-Off Time 1 PM) |
| Standard Delivery | 2-3 Business Days | £6.49 - £15.49 | Northern Ireland, Scottish Highlands & Isle of Man |
| Standard Delivery | 2-3 Business Day | £9.90 | Channel Islands |
We use the following shipping services:
- DPD
- EVRi
- Yodel
Next Day Delivery
For customers in mainland UK, we offer the option of next day delivery through DPD at an additional charge of £2.99 - £4.99. To avail of this service, please place your order before 1 PM. Orders placed after this cut-off time will be dispatched on the next business day.
Standard Delivery Transit Time
Our goal is to get your order to you as quickly as possible. You can expect your standard delivery to arrive within 2-3 business days from the time you place your order. For more information about delivery times, please refer to the delivery section above.
Signatures
Please note that a signature will be required to acknowledge delivery. The signature of the person accepting the delivery at the address will be proof that you or the person, to whom the order is addressed, has received the delivery. It is the customers responsibility to have someone home to sign for their item
If you are not available to accept delivery, the courier will leave a calling card to advise that delivery has been attempted (please follow instructions on this card). Please note that the courier may leave your parcel with a neighbour – you will be advised of this on the calling card. After three failed delivery attempts the item will be returned to us and we’ll get in touch to discuss the next steps.
Occasionally, things can go wrong and delivery periods may be extended for reasons beyond our control and we apologise if your parcel hasn’t arrived as expected. In the event of extreme weather conditions for example, we will update this page with the latest updates.
